Privacy notice
This notice describes the information StudyForA uses to provide accounts, saved learning, payments and AI coaching.
StudyForA is an independent learning service. It is not an exam board, school, university or official score provider.
1. Information we collect
- Account details, such as your name, email address, sign-in provider and account identifier.
- Learning data, including goals, selected courses, answers, scores, notes, unfinished focused-session and diagnostic answers, writing drafts, study plans and progress.
- AI Coach requests, relevant question context, coach settings and generated responses.
- Subscription status and billing identifiers. Payment-card details are handled by our payment providers, Lemon Squeezy or Stripe and are not stored by StudyForA.
- Essential technical and security information, such as request timestamps, device storage state, error records and abuse-prevention signals.
2. Why we use information
We use information to authenticate learners, save progress, generate study plans and coaching, process subscriptions, respond to support requests, protect the service and understand whether learning features work.
Depending on where you live, these activities are based on providing the service you request, our legitimate interests in operating and securing it, consent where required, and legal obligations.
3. Service providers
StudyForA uses service providers to operate the product. These can include Supabase for authentication, Cloudflare and OpenAI Sites for hosting and infrastructure, Lemon Squeezy and Stripe for subscriptions, and configured AI providers such as OpenAI or Anthropic for coaching responses.
Only information needed for the relevant task is sent. Providers process information under their own contractual and privacy obligations. External exam-board links and other websites have their own privacy notices.
4. AI processing
When you request AI help, your message and limited learning context—such as the question, selected answer and prior conversation—may be sent to the configured AI provider. Do not enter passwords, payment details, health records or other highly sensitive information.
StudyForA stores usage and learning records needed to show conversations, enforce allowances, improve continuity and monitor cost and reliability. When signed in, edits to writing drafts sync to your account so you can continue on another device. Guest drafts stay on the device. Saved assessment reports include excerpts; earlier full submitted versions may remain only on the original device.
5. Retention and deletion
Account and learning records are kept while your account is active and for a reasonable period needed to provide the service, resolve disputes, prevent abuse and meet legal or accounting duties. Billing records may need to be kept longer than ordinary learning history.
You may ask to access, correct, export or delete your account information. We will verify the request and apply the rights available where you live. Some records may be retained when legally required or needed to protect the service.
6. Children and students
StudyForA is not directed to children under 13. Learners who are not old enough to consent under local law should use the service only with a parent or guardian. Parents and guardians may contact us about a learner’s account or deletion request.
StudyForA does not sell personal information or use learner answers for targeted advertising.
7. Security and international processing
We use access controls, encrypted connections, restricted secrets and monitoring intended to protect learner information. No online system can guarantee absolute security, so keep your account secure and contact us if you notice suspicious activity.
Infrastructure and service providers may process information outside your country. Where required, appropriate contractual or legal safeguards are used.
8. Your choices
You can practise as a guest for device-only activities, sign out, cancel a subscription, clear non-essential local browser data or request account assistance. Blocking essential cookies or browser storage may prevent sign-in, saved progress or exam tools from working.
9. Teacher and parent connections
A teacher or parent can create an invitation addressed to your account email. They cannot see your progress until you sign in with that confirmed email and choose to connect. Their teacher or parent label is chosen by them, not a verification of professional qualifications or legal guardianship.
An approved connection shares existing course choices, saved practice totals, lesson-review counts and maths unit summaries. It lets the connected adult assign study tasks and see their completion status. Private AI conversation text, written answers, personal notes, passwords and payment details are not included in the support dashboard.
Either person can disconnect. Future dashboard access and task updates through that connection then stop. Disconnection cannot recall a summary someone has already viewed or printed. Invitations expire after seven days. You can review invitations and manage sharing in Connections.
Contact
Questions and requests can be sent to support@studyfora.com. Include the email address used for your account, but never send your password or payment-card details.