Learn in your language
Skip to content
A Level · Cambridge (CIE) · 9990

Evaluate ways to improve adherence

Compare child-focused and individual strategies with Yokley and Glenwick’s community intervention study, while evaluating sample, outcome and ethical limits.

Section OPTION-HE-3.2.3 · 3.2.3 Improving adherence

Cambridge International AS & A Level Psychology 9990 · Health Psychology · 2028–2030 · Version 1 · OPTION-HE-3.2.3

Original StudyForA teaching mapped to Cambridge 9990 Health Psychology sections 3.2.1–3.2.3, 2028–2030 Version 1. Example and key studies are not official Cambridge materials or mark schemes. These lessons explain research; they do not advise anyone to start, stop or change treatment.

Before you begin

  • This lesson covers Cambridge Psychology 9990 Health Psychology section 3.2.3. It evaluates research interventions and is not individual treatment advice.

Work on paper. Try each question before revealing help, and explain why your method works.

Quick readiness check

Which conclusion best fits the Yokley and Glenwick study?

What you will learn

  • Improving adherence in children; Chaney et al. (2004)
  • Individual behavioural techniques: contracts, prompts, customising treatment
  • Community interventions; Yokley and Glenwick (1984)

Match support to the barrier and involve the person

A contract can set out a jointly agreed behaviour, a realistic record and feedback; a prompt can cue a planned action; and customised treatment can address a person's practical needs or preferences. The technique should fit the barrier. A reminder may help with forgetting, but it cannot by itself remove cost, unclear instructions, side effects or lack of access.

For a child, an adult may help organise treatment, but the child's understanding, comfort and assent should be considered in a way suited to age and capacity. Researchers and practitioners need appropriate consent, privacy and safeguarding. Incentives should be considered carefully; they must not pressure a child or replace an informed conversation with the family and qualified care team.

Customising treatment means communicating with the responsible practitioner about practical fit, not changing a prescribed medicine independently. In research, specify what was changed and measure the target behaviour directly. Improved satisfaction, reported ease, technique, attendance and medication-taking are different outcomes.

Chaney et al. tested a child-friendly spacer in a short pilot

Chaney et al. (2004) recruited 32 preschool children aged 1.5–6 years from seven clinics in Perth. Caregivers completed matched questionnaires before and after two weeks using the Funhaler spacer, and researchers made one random call about whether a child had been medicated the previous day. The paper compared acceptance, ease of use and reported medication behaviour with the families' existing spacer experience.

Among the 30 families with the reported comparison, caregivers said medication was always successful for 22 of 30 children with the Funhaler, compared with 3 of 30 using the existing spacer. The authors also reported improved adherence to frequency and delivery technique, child willingness and caregiver attitudes. These were short-term pilot findings with a small child sample and substantial caregiver report; they do not establish long-term clinical benefit or prove the device works for every child.

The study illustrates customising a device and making a routine more engaging. A larger, longer comparison with clearly defined objective and patient-centred outcomes would help test durability and generalisation. The design does not justify telling a family to choose or use a medical device without advice from their qualified care team.

Yokley and Glenwick tested community prompts and access

Yokley and Glenwick (1984) randomly assigned families of 1,133 under-immunised preschool children in one public-health setting to six conditions: a general prompt, a client-specific prompt, a specific prompt plus increased clinic access, a specific prompt plus monetary incentives, a contact control, or no contact control. The outcome was obtaining immunisations, including clinic attendance, rather than taking a prescribed medicine at home.

Compared with control groups, all interventions except the general prompt showed some evidence of improvement. The monetary-incentive group had the largest effect, followed by increased access, the specific prompt and the general prompt. The authors described the client-specific prompt alone as the most cost-effective. This suggests that identifying a family and reducing practical access barriers may matter more than a generic reminder alone in that setting.

Random assignment supports comparison within the study, but one public-health setting, a preschool immunisation outcome and a historical service context limit generalisation. The work measures community attendance, not long-term adherence to medication or health outcomes. The intervention also raises questions about consent, fairness, privacy and whether an incentive is appropriate in a different community.

Evaluate the target, method and outcome separately

A prompt, an engaging tool and extended clinic hours act on different possible barriers. A fair evaluation first defines the intended behaviour, then checks whether the strategy changed it. Questionnaires can capture acceptability and experience; attendance records or suitable objective traces can describe behaviour; neither should be substituted for a clinical outcome without evidence.

Experiments can support causal comparisons when allocation, measurement and follow-up are sound. But short pilots, caregiver reports, one clinic and small or context-specific samples restrict conclusions. Report who was invited, who participated, what was measured, how long follow-up lasted and whether any participants were missing from the final analysis.

A useful everyday application begins by asking what makes the plan hard to follow. It combines practical support with respectful choice, and checks whether the change helped the defined behaviour without adding unacceptable burden. One successful strategy in one study is not a universal intervention.

Sources for this lesson

Pause and explain

A child-friendly spacer pilot reported improved caregiver-rated success after two weeks. What is the strongest limitation?

Put the idea to work

Worked example

A health service plans to send every family the same generic reminder and expects attendance to rise. Evaluate the plan using Yokley and Glenwick.

Show the worked solution
  1. Describe the six-condition random allocation and the 1,133 preschool-child families in one public-health setting.
  2. Report that the generic prompt did not show the same evidence of improvement as the other interventions; a client-specific prompt was described as most cost-effective.
  3. Explain why one historical immunisation setting cannot guarantee effects for another clinic or medication behaviour.

Answer Yokley and Glenwick compared several community interventions in one public-health setting. All but the generic prompt showed some evidence of improvement; the client-specific reminder alone appeared most cost-effective. That evidence suggests tailoring may matter, but it does not guarantee that a generic message always fails or that the result transfers to another population, appointment system or medication routine.

Try a topic test

Choose Easy, Normal or Difficult. Save your answers and open worked review after finishing.

Test this topic →

From guided practice to a new situation

Write your answer and reasoning first. Use a hint only if you are stuck. The model solution is for self-checking; your written work is not automatically marked.

1 · Guided

A service wants to use Yokley and Glenwick to justify extending clinic hours. Summarise the relevant evidence and one limitation.

Give me a hint

State the group, intervention comparison, outcome and context.

Compare my reasoning
  1. Families of 1,133 under-immunised preschool children were randomly assigned to six conditions in one public-health setting.
  2. Increased access was one intervention; the study assessed immunisation-related attendance and found some evidence of improvement relative to controls.
  3. One clinic and a preschool immunisation outcome limit transfer to another service or to medication-taking behaviour.

The study compared a specific prompt plus greater clinic access with other conditions in one public-health setting and found some evidence of improvement in immunisation-related outcomes. It provides a reason to test whether access matters in this service, not proof that extending hours will work everywhere. The new service should define and evaluate its own attendance outcome.

Look for these in your work

  • Sample and setting named
  • Relevant result stated cautiously
  • Transfer limitation included
2 · Independent

A caregiver questionnaire shows a child's acceptance of a new device improved, but clinic records show no change in attendance. Explain why both results can be true.

Give me a hint

Separate attitude or acceptability from attendance and identify how the intervention was expected to work.

Compare my reasoning
  1. The questionnaire measures a caregiver-reported perception of the child's acceptance of the device.
  2. Clinic records measure attendance; they do not directly measure device acceptance or medication technique.
  3. A change in acceptability may not remove appointment barriers, and the two outcomes should be reported separately.

The device may be more acceptable while a separate access problem still affects attendance. The questionnaire and clinic record measure different outcomes, so neither cancels the other. A valid evaluation reports both and tests the proposed pathway rather than assuming that improved attitude automatically changes attendance or health.

Look for these in your work

  • Constructs kept distinct
  • Possible mechanism explained
  • No unsupported causal claim
3 · Transfer

Propose a fair evaluation of a jointly agreed reminder strategy for follow-up appointments, including child protections if children participate.

Give me a hint

Define attendance, comparison conditions, consent and a respectful way to collect experience data.

Compare my reasoning
  1. With service and ethics oversight, define the eligible appointments and a fixed follow-up period; compare usual communication with a specific, accessible reminder strategy using suitable allocation.
  2. Record attendance separately from caregiver or patient ratings, and note cancellations, access factors and missing records.
  3. Obtain appropriate caregiver consent and child assent, protect contact details, avoid coercive incentives, and report the setting and limits on generalisation.

The evaluation should define attendance in advance, compare a reminder with usual communication under suitable oversight, and measure experience separately. Include access barriers and missing data so a reminder is not credited for changes it did not cause. Obtain caregiver consent and age-appropriate child assent, protect contact information, and avoid pressure or punitive incentives.

Look for these in your work

  • Outcome and comparison defined
  • Measures and missing data addressed
  • Consent, assent and privacy included

Common mistakes

  • Treating increased satisfaction as proof of improved long-term health
  • Reporting the Funhaler pilot as a large or long-term clinical trial
  • Describing clinic immunisation attendance as medication-taking adherence
  • Assuming a reminder addresses every psychological or practical barrier
  • Using a contract or incentive coercively, especially with children
  • Recommending that a learner or family change prescribed treatment independently
Recall without your notes

What can you explain now?

What was the key outcome in Yokley and Glenwick's community study, and what does it not establish?

Compare with the explanation

The study examined immunisation-related clinic attendance among families of under-immunised preschool children; it did not test long-term adherence to prescribed medicines or health outcomes across settings.

Keep the behaviour measured separate from the broader claim you want to make.

After trying it yourself, choose your next review. This is your self-assessment.

Your review choice appears on Today. Sign in to sync it across devices.

Make it stick

Compare one individual and one community strategy for improving adherence, then state the target behaviour and main limit of each study.

If you needed the solution, close it and solve the problem again from a blank page. A correct answer is stronger when you can explain the reason for each step.

Keep learning Psychology

Course scope and assessment

Seven original lessons map all 15 AS research-method and methodological-concept sections to explained Guided, Independent and Transfer practice. All 12 compulsory AS core studies have original study-specific teaching and staged practice; five additional A Level methodology lessons cover research design and validity. All 15 Clinical, all 15 Consumer (2.1.1–2.5.3) and all 15 Health (3.1.1–3.5.3) Psychology sections link to original teaching and staged practice. All 15 Organisational Psychology sections 4.1–4.5 now have original teaching and explained staged practice; the six new 4.4–4.5 lessons bring the planning map to 92 of 92 indexed sections. Consumer lessons cover physical and psychological environments; decision models, heuristics and mistakes; packaging, selling and buying; advertising, self-monitoring, product placement, brand recognition and slogans. Evaluation boundaries are explicit: studies use particular products, samples, tasks and settings; gaze, recall, self-report, EEG indices, ratings, choices and purchases are different outcomes. Health evidence is bounded: Laba et al. measured hypothetical preferences; Riekert and Drotar raise a non-response concern; Chung and Naya's cap tracked openings, not swallowing; Chaney et al. was a short caregiver-reported pilot; Yokley and Glenwick examined immunisation attendance in one public-health setting. MacLachlan et al. report one patient, not a controlled treatment effect; Brudvik et al. compared separate child, parent and physician ratings in one emergency department. Chandola et al. found a cohort association; Wang et al. measured responses during a monitored arithmetic task; Evans and Wener observed commuters; Bridge et al. found mixed self-rated outcomes in radiotherapy. Janis and Feshbach measured short-term self-reports in one school; Lewin et al. tested a rehabilitation package, not information alone. Tapper et al. and Fox et al. studied bounded school and worksite programmes; incentive effects do not establish transfer or rule out reporting effects. Weinstein measured comparative expectations, while Seligman’s framework is conceptual and Shoshani and Steinmetz used a school-level comparison. These findings do not establish universal health effects or diagnose individuals. Need-theory examples use a child measurement study, not a workplace test; SMART is a practical checklist, not a motivational theory. Landry et al. compared reward framing with student volunteers in a lab; this does not establish universal effects in workplaces. Cuadrado et al. (2008) measured undergraduate evaluations of presented leaders, not workplace performance or hiring; this does not establish a universal gender effect. The historical 1995 Munchausen criteria are not a current diagnostic checklist. Cambridge’s 2028–2030 Reference List treats Oruč et al. (1997) as an example of genetic explanation although its participants had bipolar I; gambling disorder is listed in Cambridge’s Clinical topic but classified under addictive behaviours in ICD-11. Candidates choose two options, but all four remain listed so schools can select a route. The 92-section count is a planning index, not a Cambridge score. Remaining work is deeper coverage review, separate-year syllabus reconciliation, timed-paper practice and human subject-expert review. The separate 2027 and 2024–2026 syllabuses are not reconciled into this route. Practice is not official grading, a timed-paper simulation or human subject-expert review.

StudyForA · Learn with understanding

Original teaching content and links to official sources. Check your exam year and qualification before using a resource.